Introduction

At Wood Performance USA, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

• Contact Information: Includes your name, email address, phone number, and shipping address.
• Payment Information: Payment details, such as credit card numbers, billing addresses, and other information necessary to process your transactions.

Non-Personal Information

• Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.
• Cookies: Small files stored on your device that help us understand your preferences and enhance your experience on our site.

How We Use Your Information

We use the information we collect for various purposes:

• To Process Transactions: We use your personal and payment information to process orders and manage your account.
• To Improve Our Services: Usage data and cookies help us understand user behavior, allowing us to enhance our website and offerings.
• To Communicate with You: We may use your contact information to send updates, promotional materials, and respond to inquiries.
• To Ensure Security: We use your information to protect against fraud, unauthorized access, and other illegal activities.

Information Sharing and Disclosure

Wood Performance USA does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party companies that assist in operating our website, processing payments, or delivering products to you. These providers have access to your information only to perform specific tasks on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions included in these emails or by contacting us directly.
• Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your experience on our website.

Children’s Privacy

Wood Performance USA does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website or services after any changes constitute your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.